Description

Internationally Accredited Personal Assistant Training

The Level 3 PA Certificate is the core Personal Assistant qualification awarded by the International Executive Assistants Association (IEAA) and delivered in Switzerland by the Executive Assistant Professional Academy (EAPA).

Designed for today’s modern workplace, this internationally recognised course equips aspiring and experienced Personal Assistants with the practical skills, confidence and professional knowledge needed to excel in a wide range of industries. Whether you are starting your career as a PA or looking to formalise your experience with a recognised qualification, this course provides a strong foundation for long-term career success.

Our training is delivered in a live online virtual classroom, making it accessible throughout Switzerland, including Zurich, Geneva, Basel, Lausanne, Bern, Zug, Lucerne and Lugano.

Advance Your Career as a Professional Personal Assistant

The Level 3 PA Certificate provides a comprehensive understanding of the essential responsibilities of a modern Personal Assistant. Successful learners also have the opportunity to continue their professional development by progressing to:

  • Level 3 PA Diploma
  • Level 4 Executive PA Qualification
  • Level 5 Executive Assistant Qualification

These internationally recognised qualifications support career progression into senior administrative, executive support and office management roles.

What You Will Learn

The course combines tutor-led instruction with practical workplace activities and realistic job simulations to help you apply your learning immediately in a professional environment.

Core PA Skills

  • Organising and coordinating meetings
  • Diary management
  • Email management and inbox organisation
  • Minute-taking fundamentals
  • Business writing and professional communication
  • Composing effective business emails
  • Client care and stakeholder management
  • Telephone and reception skills
  • Acting as the first point of contact
  • Complaint handling and customer service excellence

Organisation and Productivity

  • Time management and prioritisation
  • Working effectively with executives and managers
  • Planning tools and productivity apps
  • Work planning for yourself and your manager
  • Problem-solving and proactive working
  • Networking skills

Office Administration

  • Travel and hotel booking
  • Office filing and archiving systems
  • Invoicing and expense claims
  • Data management and GDPR/data protection awareness
  • Managing confidential and sensitive information
  • Health and safety in the workplace

Digital Workplace Skills

  • Introduction to digital communications
  • Microsoft Outlook best practices
  • PowerPoint for professional presentations
  • Document formatting and proofreading
  • Touch typing training

Virtual Classroom Training

Our PA Certificate is delivered in a live, interactive virtual classroom by experienced tutors with extensive expertise in administrative and executive support.

Training includes:

  • Live tutor-led sessions
  • Interactive practical exercises
  • Workplace simulations
  • Opportunities to ask questions and receive personalised feedback
  • Flexible online learning from anywhere in Switzerland

Course Duration

Choose the study option that suits your schedule:

  • Five-day intensive full-time programme
  • Flexible part-time blended learning with live tutor interaction

Benefits of the PA Certificate

  • IEAA-accredited qualification recognised internationally
  • Level 3 PA Certificate awarded upon successful completion
  • Practical skills that employers value
  • Increased confidence in the Personal Assistant role
  • Improved career opportunities across Switzerland and internationally
  • Flexible online learning with expert tutor support
  • Clear progression pathway to Executive PA and Executive Assistant qualifications

Who Should Attend?

This course is ideal for:

  • Aspiring Personal Assistants
  • Administrative Assistants
  • Executive Assistants looking to formalise their skills
  • Office Administrators
  • Receptionists
  • Team Assistants
  • Professionals returning to work after a career break
  • Anyone seeking a recognised PA qualification in Switzerland

Why Choose EAPA Switzerland?

The Executive Assistant Professional Academy (EAPA) delivers internationally recognised PA and Executive Assistant qualifications that combine practical workplace skills with professional accreditation. Our experienced tutors, interactive online learning environment and career-focused approach help learners develop the confidence and expertise employers expect from today’s Personal Assistants.

Start Your PA Career Today

Start your journey towards becoming a highly skilled Personal Assistant with the internationally recognised IEAA Level 3 PA Certificate, delivered live online throughout Switzerland by EAPA.