Description

The Level 3 PA Diploma from the Executive Assistant Professional Academy (EAPA) is a comprehensive, accredited qualification designed for individuals who want to build a successful career as a Personal Assistant, Administrative Assistant, Team Assistant or Office Professional.

Whether you are entering the profession for the first time, changing careers or looking to gain a recognised qualification, this diploma provides the practical skills, workplace knowledge and confidence needed to succeed in today’s business environment.

Delivered in English, the programme is available to learners throughout Switzerland, across Europe and internationally.

An Accredited Professional Qualification

The diploma is accredited by the Institute of Executive Assistants and Administrators (IEAA), providing learners with a recognised professional qualification that demonstrates competence, commitment and professional development.

What’s Included in the PA Diploma?

The Level 3 PA Diploma consists of two professionally recognised learning programmes, combining live tutor-led training with flexible online study.

Module 1: Level 3 PA Certificate

The Personal Assistant Certificate forms the core of the diploma and teaches the essential knowledge and practical skills required to become a successful Personal Assistant.

Topics include:

  • Professional communication
  • Business administration
  • Diary and calendar management
  • Meeting planning and coordination
  • Business correspondence
  • Time management
  • Organisation and prioritisation
  • Workplace professionalism
  • Supporting managers and executives

This module is delivered through live virtual classroom sessions.

Learners can choose:

  • An intensive five-day live virtual classroom programme
  • Flexible scheduled virtual classroom study, where available

Module 2: Microsoft Office Diploma for a PA

Alongside your PA Certificate, you will complete the Microsoft Office Diploma for a Personal Assistant.

The programme includes:

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Teams
  • Microsoft SharePoint
  • Microsoft 365

Training is completed through flexible online study, allowing you to start at any time and learn at your own pace.

All Microsoft Office programmes have been developed in partnership with a Microsoft Learning Partner.

Diploma Format

The diploma combines two complementary learning methods.

  • Live Virtual Classroom

Your PA Certificate is delivered through engaging, tutor-led virtual classroom sessions.

  • Flexible Online Study

Your Microsoft Office Diploma is completed through flexible online learning, allowing you to study whenever it suits your schedule.

Who Is This Diploma Designed For?

This diploma is ideal for:

  • Individuals beginning a career as a Personal Assistant
  • Administrative Assistants seeking a recognised qualification
  • Career changers
  • Receptionists moving into PA roles
  • Office professionals seeking career progression

No previous PA experience is required.

Progress to Executive Assistant Level

After completing this qualification, learners can progress to the Level 5 Executive Assistant Diploma to develop advanced strategic and executive support skills.

Why Choose EAPA?

  • IEAA-accredited qualification
  • Live tutor-led virtual classroom learning
  • Flexible online Microsoft Office Diploma
  • Microsoft Office programmes developed with a Microsoft Learning Partner
  • Practical, workplace-focused learning
  • Experienced tutors
  • Clear progression to Executive Assistant qualifications

Start Your PA Career Today

The Level 3 PA Diploma combines live professional tuition with flexible online learning to prepare you for a successful career.